Shipping policy

All items are dispatched from Sydney, Australia.  

Processing Time  
Orders are processed within 7–10 business days. During peak periods, processing times may vary.  

Australia Shipping  
We offer shipping across Australia. Delivery timeframes may vary depending on your location, with some regions (including Western Australia and Northern Territory) experiencing longer transit times.  

For faster and more reliable delivery, we recommend selecting Express Shipping.  

International Shipping  
We ship worldwide. Delivery timeframes are estimates based on metro areas and may vary depending on destination and customs processing.  

Duties & Taxes  
International orders are shipped on a DAP (Delivered At Place) basis. Duties, taxes, and any additional import fees are not included and are the responsibility of the customer.  

We are unable to advise the exact amount of these charges. Please contact your local customs office for more information.  

Shipping Disclaimer  
Once dispatched, delivery times are estimates only and are not guaranteed. Lyastone Jewellery is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.  

Customers are responsible for providing accurate shipping details, including a valid contact phone number. We are not responsible for delays or failed delivery due to incorrect information.